FAQ's

What is your process/delivery time for gifts?

We deliver within 3-5 business days. Due to the volume of the holidays, some deliveries might be delayed.

We do not delivery on Saturday and Sundays at this time.

Is there a delivery fee?

We use DHL for domestic deliveries. Fees are calculated during check out.

Do you ship internationally?

Yes we do! Shipping rates are available at checkout. Please be advise customers are required to pay for their country's related shipping customs and duties.

What is your return policy?

We take pride in helping you give good gifts and take every care to ensure that all gifts arrive in a manner that lives up to our critical gifting standards. All gift sales are final, but if you encounter a problem with your order please reach out to our team at hello@sonivabermuda.com

What is the cutoff delivery date to order before Christmas?

19 December 2022 at 12 PM EST.

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